Tuesday April 28th 2026
Clinical Lead David Massie (l) and Gavin Bell
Written by Glasgow View Reporter, Liam Eunson
Two Scots brothers-in-law have launched the UK’s newest online healthcare service based in Glasgow.
Entrepreneur Gavin Bell and pharmacist David Massie have teamed up to establish Talo, which will address a variety of sensitive health issues by offering discreet, next-day delivery of treatments.
Serving a UK-only customer base, Talo has partnered with Eastwood Pharmacy, an established GPhC- registered Scottish community pharmacy group, which handles all clinical and dispensing services.
The initial focus will be on helping erectile dysfunction (ED) sufferers, with expansion plans already in motion to build towards a broader platform that uses technology to make every-day healthcare more proactive and more affordable, including at-home blood testing to help men and women understand their health before problems develop.
Millions of men throughout the UK are impacted by ED, with many avoiding looking for medical help for as long as possible, often due to embarrassment or convenience barriers.
The Talo service makes receiving proven treatment quick, private and straightforward, with prompt access to licensed ED treatments commonly used in the UK, allowing men to regain confidence.
Assessment takes less than five minutes, with applicants checked for suitability by answering a few short health questions. A pharmacist at Eastwood reviews the answers the same day and, where appropriate, approves a plan with a recommended treatment which is dispensed safely. All medicines are sourced through regulated UK pharmacy supply chains and checked by pharmacists.
The whole process is handled online with no video or phone calls, with the digital-only solution underpinned by a robust audit trail throughout.
David Massie, who runs six NHS community pharmacies throughout Scotland having set up Eastwood Pharmacy in Glasgow in 2013, is the Clinical Lead at Talo and said: “We believe quality healthcare should be accessible to everyone.
“Far too many patients are waiting too long for an appointment with their GP, fuelling demand for faster, private options.
“It’s tough for men to talk about the subject of erectile dysfunction and they’re certainly not going to walk into a pharmacy and discuss it over the counter as it can be complex and intrusive.
“Our online set-up means men across the UK can now take charge of their health with confidence, convenience, and privacy. It’s a lot more comfortable and every enquiry is handled in the strictest of confidence.”
Co-founder Gavin Bell sold his Edinburgh-based performance marketing agency Yatter in 2025 and said: “When I was exiting Yatter, I started looking at industries where the customer experience hasn’t caught up with modern life.
“Healthcare jumped out straight away. If someone wants a prescription today, they’re still calling at 8am hoping for an appointment, then going to the GP, then heading to a pharmacy. Before they know it, half the day has gone. It’s an experience that hasn’t modernised.
“Being someone technology-minded, I got motivated to come up with a solution and reached out to my brother-in-law, who runs a number of community pharmacies, and explained that we needed to look at creating an online service.
“It only took a few conversations and we agreed that combining our skillsets to create a more modern and customer-focused service was the way forward.
“In short, we’re looking to disrupt the traditional GP-to-pharmacy-to-treatment journey by making it quick, easy and enjoyable online.
“Our initial mission is to provide men with a safe space to get the treatments they need in a fast, easy, simple way, without any judgment or stigma, allowing them to live their life more confidently.”
Expansion plans are already in motion. Beyond ED, the Talo team is building towards a broader platform that uses technology to make every-day healthcare more proactive and more affordable, including at-home blood testing to help men and women understand their health before problems develop.
Mr Massie added: “We will be looking to move into other areas all being well, such as hair loss, low testosterone, HRT for women and weight loss.
“Weight loss is a particularly exciting one. Treatments like GLP-1s have transformed what’s possible, but on the private market they’re priced out of reach for most people. Our priority is to make it quick, easy and affordable for people to get treatment for the health problems they might not want to discuss face to face.”
To learn more, visit www.jointalo.com.
Tweet Share on Facebook
